David Hallowell

"Ask about the Hop on Board ale. It's exclusive to Virgin Trains East Coast and is sometimes available to buy in the lounge."

"The buffet is disgusting! Ask and they'll do you a nice burger."

"Good to see the ticket machines finally accept cards, but no Amex. London still leads the way for ease of payment when buying travel tickets."

"I was here a month ago and it's totally changed in such a short time. It's been completely refurbished and is now a much more pleasant place to wait."

"Nice bar, enjoy a bottle of London Pride in relaxing surroundings."

"If you're using Priority Pass use the MasterCard lounge opposite instead - much nicer! In the Menzies lounge you'd be lucky to get a seat."