"Disapointing quality of food compared to others in the chain."
"Too many of the interactive bits don't work."
"Worst renault dealer. Car has now been in 3 times in 2 weeks for same fault even though they've been told how to fix it."
"No free extras on your Starbucks card, and it's more expensive than any other Starbucks!"
"Ignore the idiots in the car park guiding cars. Wouldn't know if a car was parked in a bay or not."