"Waited 30 minutes for 2 appetizers and over an hour for 3 salads...service is horrible. Kitchen seems to be in disarray too. Not worth the wait...go somewhere (anywhere) else."
"Horrible service. Got the wrong order brought to our table 3x. Drinks came after dinner. Not only did they not care, they laughed."
"Arrived at 5 pm and our room wasn't ready - and the very unhelpful girl at the desk had "no clue" when it would be. Hoping the other tips about hot water are wrong."
"Another Best Western with a broken whirlpool and a staff that has "no idea" when it will be fixed"
"Total rip off for the quality"
"Wifi service not strong - but owners are lovely and breakfast is delicious!"