"The owner using a "miscommunication" to keep charging you after you tell him you wanted to cancel. It's in writing that I wanted to cancel. No miscommunication there."
"The worst part of housekeeping stealing is that management won't do anything to try to get your items back. They offer you a free night and points... Why the hell would I stay in a deal of thieves??!!"
"Great customer service and expertise."
"Housekeeping steals. If you can't take your valuables with you on vacation why stay here?"
"Get to the airport as soon as possible so you can go someplace fun!"