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- Colleen K4월 9, 2016Staff was v friendly and helpful, esp considering all the cranky/crazy stranded fliers they were dealing with.
- Juandolar Juandolar1월 17, 2015Perfect place for relax , staff friendly and helpful , excellent location
- Ben Staples12월 30, 2012Car lot was full so they made me park on the street. Tough cookies. Check in time is 3:00 and they don't do early check in. Not the greatest experience.
- Jadin Best3월 24, 2016These guys have a New Gm now I was told they are getting ready to do some awesome. Can't wait to see what it is
- Laurie Sheinhaus2월 4, 2014You will never guess what I found in the night table draw when I got to my room? Also, Heating/chilling system rattles constantly!
- Bbugmy5월 13, 2013Was check in by Maria at guest counter. Very friendly. Luckly I was a HH member or else check in would be long.
- Mike Bryan10월 2, 2012Go see Cheryl at the bar. She's awesome and I can't thank her enough for her hospitality.
- Christina Chin10월 20, 2019Flight was canceled and was put up here for the night. Really dated place, felt kinda musty old too. I guess fine since it was free but i wouldn't pay to stay there. No free bfast
- Tristan7월 29, 2015Do people stay here by choice? Virgin Atlantic sent me here due to missed connection.
- Sara Collins10월 27, 2019Old outdated rooms, tiny bathroom even in suite. Serves it’s purpose for shut eye in a bed near the airport.
- Mandy MacMillan4월 29, 2013Alittle miffed that the curtain doesn't block out all ambient light from outside.
- David Hey7월 9, 2016The hotel is fine but expect to wait 45 min. For the airport shuttle. Both pick-up and drop-off the next day took over an hour each way. Poor way to run an airport hotel.
- The neighborhood and cookies aren't bad, but everything else is! Brown water, intermittently working A/C, worst customer service (too many reasons to name on here) no continental breakfast either!
- Mikki Nasch4월 4, 2013Should find a way to get this message before booking - all true, shuttle bus does not come - though they keep promising it will be "right there" and you are left to freeze on the sidewalk- sucks!
- Petra Lynch6월 19, 2017We waited 1 hour for the shuttle to pick is up..all other hotels were picked up way before us. rooms were dirty and need updated..
- Jared Elliott5월 27, 2012The shuttle from the airport took 45 mins and no one seemed to know why. Very lazy staff that doesn't seem to care. I can't believe Hilton would associate themselves with such nonsense.
- No towels in the room when I checked in and after a call to FD, hours later, still no towels. Wish my company would put me in another hotel.
- Marcela L.12월 31, 2013La comida del casino es muy cara para la poca variedad y lo desabrida q es. usd27 x arroz y/o fideos y pescado. Verduras, solo brócoli y ensalada de lechuga. Nada mas. Fome. malo.
- Veronica Rivera3월 19, 2013Horrible housekeeping! First day, beds undone, washcloths gone and not replaced. 2nd day called so they can fix the beds, took our towels again (all of them) and didn't replaced.
- Rodrigo Roff2월 23, 2015Horrible Service, smelly room, no hair drier, front door no auto-close, bathroom door no closes, shower security bar is loose, too noisy air conditioner.
- Andy Hooper9월 4, 2013Dreadful service, shuttle driver was high. Took 45 min to get .2 miles at midnight. A disgrace to the Hilton brand.
- Ashley Crawley3월 19, 2013Smelly floor..horrible management ..seen staff take food from someones plate and put it back on buffet. .dirty water..bellman was rude...THE COOKIES ARE AWESOME
- Veronica Rivera3월 19, 2013Not the Hilton I've experienced in the past. Glad it was a business trip and I didn't pay for the room. Very bad experience. Will not come back here.
- Long wait for rooms after a redeye flight . Disopointed with the service this morning.
- ALESHA BELL3월 19, 2013Smelly rooms, Tub Clogs while showering, Dirty Water, The food is terrible and the staff is a bunch of idiots...
- Jennifer L.5월 19, 2012The people at the front desk are soooo rude. And the service sucks!! I dont recommend this hotel at alll!
- the graveyard shift staff is terrible.. really bad guest service, specially the night manager
- Karen Brennan3월 10, 2012Terrible guest service here. Especially the 3rd shift. Bad Hilton standards.