Karen

"Try not being a prick to the staff. Line ups and empty shelves are due to company decisions (ie. not allowing a full crew to be scheduled to save money) and are not the fault of staff."

"The priority here is drive through. Service inside can be terrible."

"Why is the hot chocolate luke warm?"

"They close at 4 most days. How lame is that?"

"At the very least, don't skip both the lecture and the lab in the same week."

"Frequent line ups annoy customers AND staff alike. Avoid the 4-7 weeknight rush if possible."