"Great location. Terribly rude staff."
"Really disappointing. Won't be going back. The service was terrible and I don't understand how it has so many great reviews. The bill was very high, considering we left still hungry."
"We got turned away because tried to bring in our tiny little dog! This is Hamburg, isn't it?!"
"Great atmosphere, friendly staff and amazing coffee, cakes and food."
"Coffee wasn't good. When I complained there was no apology and I received a bit of a rude comment. Last time I went I was served mouldy cake but I gave the place a second chance. Wish I hadn't!"