"App is rubbish. Quicker to order at the bar."
"Always pay by card here. Pay by cash, then they’ll claim you didn’t pay. I managed to get my food in the end."
"American Express not accepted here."
"Toilets are always full/out of order/being refurbished due to the amount of chauffeurs/private hire drivers loitering here."
"Tables and bins here are tidy and quickly cleared away, unlike their obvious rival chain."
"Why is it whenever you ask to redeem a free drink on your card you end up being charged for it? Then it takes forever to get a refund done. Why can’t they do it right the first time?"