"Never come on limited time. Always have at least a 30 minute wait for customer service. Even when empty or have appointment."
"Friday after 5 pm is the perfect time to go. You'll have it all to yourself."
"Great show, but at intermission the bathroom wait is long."
"Holy Cow this is the slowest place in town! Did I mention how bad the place is. Ugh."
"If you need international travel information, books and maps, DON'T come here. They are overpriced as not included in membership."
"Not sure about the last poster who says the are rude. Kurt Henson and the team are great. They continually update you on the status of work and do a top-notch job."