"A good variety of shops but the quality of people is extremely low. Don't come on a Thursday night."
"I don't recommend you stay here. It's noisy, the Internet connection is terrible, the furnishings are ugly and the cleaners don't want to do their job. Overpriced."
"Free wifi but it's not very fast. The rooms aren't decorated that nicely either. But the staff are nice and friendly and the location is good."
"Indonesian airports have terrible facilities."
"Very close to the metro. Breakfast is a rip off. We did see a mouse in the reception but overall it was a good hotel."
"The cleanest, modernest and most organised tourist attraction in Surabaya. Seeing the workers roll the cigarettes is the highlight of the museum."