"Use the chat feature on the Bonvoy app for any room requests. Extra towels, coffee etc. Harder to get someone in the phone."
"Benches and air conditioning!"
"1 coffee shop opens at 4:30am the other 5:00am"
"3rd floor is the same level as the hot springs and adult only."
"If it's your birthday, ask for the Black Forrest Cake shot."
"Grab their apple cider to help warm you up while you shop."