"Creepy security guard checks you out while you check out."
"Pretty pricey compared to other NYC vets (in nice 'hoods)."
"If your shoes are a little narrow, they will stretch them for free for you!"
"Be sure your drink is actually communicated to the baristas, especially during busy times. My drink has been forgotten more than once!"
"Take the elevator to the 12th floor. You'll need to sign in with security on your way in, but you can skip signing out when you leave."
"For access to 4th Ave., follow signs to N/D/R trains."