"For some odd reason, we had two different ppl help us and everything was just chaotic. Come early because you will be waiting for help."
"The servers have an attitude problem. Instead of straight-up blaming the customers for 'not properly communicating' what they want, apologize for the confusion instead. Food is ok."
"This guy really sucks at his job. He doesn't even know wtf is on the menu. We had to tell him what a spicy breakfast sandwich bagel. Go to another Dunkin!"
"Why is there always only one person working the food counter? Why am I waiting 15 minutes for a frozen yogurt while another girl thinks it's more important to clean the tables with a line of 10 ppl?"
"You have to repeat yourself constantly before the guy working mornings gets your order ALMOST right and he's always in a dirty buttoned-down shirt! Very unkempt and unprofessional. Beware!"
"Such friendly staff, especially Jeremy, who makes great wine. Not only that, but they're reasonably priced!"