"PART 1 : Honestly, I would rate this crown plaza with TWO stars. The hotel is very old, ugly and gross. Almost everything in the hotel is broken. Service sucks. NOT RECOMMENDED."
"Bad service, the sous is not cheese at all."
"Very bad appointments, I've been here twice and every time they made me wait for 1 hour."
"Very very bad service at shoe department. And a very rude cashier. I used to love macy's!!"
"The food is very good. But the waiter was very rude."