2-stop pickup: Vermont St for paperwork, then parking garage on 14th for actual car. Very friendly staff. Would use again. Gas station a few blocks away.
Glo
These folks require more info than a criminal background check. Bring a current bill for proof of residence.
carly r
Fantastic experience. The guys were friendly and helpful. I simply asked for an upgrade and voilà! I will definitely return. Oh and the location is perfect, right downtown.
Candice Barnes
These guys make you feel appreciated and want to come back to rent more.
Wil W
Substantially cheaper rental rates than inside the city.
Josh Finnie
Bitchy personnel and well never again.not even close to be helpful
Anastasia Kurakova
Quick check in and nice car options
Todd Kuna
He insulted me by counting my money as if he knows me or what I have in the bank. Then over charge me. Very bogus guy
Lakysha Roberts
I've been renting from Enterprise for years and never had a bad experience until renting from Brookland DC location. The slim white guy is the worst.
Lakysha Roberts
Can you say "GHETTO"???? LOL It's like Soul Plane in a rental car place!!!
Desi Mosley
Beware - they gave me a Cobalt for an intermediate car. Bot wiki an Chevy list it as a compact. Insisted it was intermediate when I questioned them about it.
Mike S
Great service...Chris was very helpful. It's also walking distance to my apartment!
Chris A.
Best customer service I've ever received!
Eric B
You cannot rent w a debit card unless you have a return flight itinerary
Renise Alexander
Great customer service here--very efficient and friendly
Dina Lewis
Have a reservation
Renise Alexander
Calvin the branch manager is cool
Damien Sandidge
Don't let them play you b/c they will try to if you are late for ur rez. There is an hour grace period.
Damien Sandidge
Friendly and fast staff
Frances Limon
Do not use this location, just choose another one and you will get better service.
Louis Meyer
The staff here is really nice, very helpful, and pleasant to talk to.
Brian Bailey
The guys in this office are the best! Even on the busiest of days they are courteous and professional.
Patrick Cox
They continuously park their cars in the firelane in front of the business, all day long.
Mark A.
Never use this place
Stefan
I felt obligated to post a comment after such a great experience at this particular Enterprise branch. My staff has been nothing but understanding and pleasant all around! 5 stars across the board.
Daniel Yero
Lisa was very helpful and very beautiful too...too bad she's married hahahaaa
Sleepy Chong
The drop box for after hours keys is in the basement! Access via parking garage or the hotel lobby elevator. It’s the tan fixture in the photo here.
Patrick
This place is a zoo. Call ahead and be sure you have a reservation.