DON'T GO HERE - terrible customer service and they never did that great a job at grooming any way. Pay the extra money to have your pet groomed by people who actually care - I beg of you!
Christine Traylor
Banfield service is superb! Just wish I could say the same for the PetHotel. If you love your pet, avoid PetHotel until they get better management & training in place. Go to Rt. 1 VA PetHotel 5 Stars
Yvette ZM
Great store, good service and usually very clean. Just wish they'd carry Fresh Step crystal cat litter!
David Feinman
Be careful when parking in front - it's not always legal. There's a posted schedule. The best parking option is the garage right next to the store; you get two hours' free parking with validation.
Elizabeth McDonald
Great Great store and pet hotel!
Bruna Viola
Adopted my second cat from PetSmart. Great staff, especially Melody :)
Dan Crockett
The grooming salon will let you borrow a leash for the store visit if you forgot yours!
Bridget
every sat and sun the madison-greene humane society hosts cat adoptions!
Dani P
They did a good job on my baby. I will take her again and let her get the whole sha bang again.
Nita Smileyface
Great staff, very helpful and knowledgeable. Pet hotel, grooming, play area, adoption, place has it all.
Ryan K
Lost Dog & Cat rescue foundation has dog adoption events here every Sunday 12:30-3:30.
Rachel P
Come in early if you are dropping off or picking up. This is the BUSIEST HOTEL IN THE COUNTRY!! (No joke)
Rachel Arriaga
Closes at 6pm on Sundays!
Tom J
Take your furry friend shopping with you!
Donna
Good pet hotel at this location
Nicole McKinney
They host regular Adoption Events for Dogs and Cats with local groups. They always need volunteers to hold the dogs leashes :)
Corrie Davidson
Volunteer opportunities
Rachel Kulp
This is a well-managed location. Over the last 3 years of shopping here I have noticed lots of familiar faces working in the store and everyone is friendly and helpful.
Maggie MacG
Appointment times mean nothing at Banfield. Last time coming here.
Brian
Burgundy Crescent Volunteers will be working with the Lost Dog & Cat Foundation Saturday11:45 a.m. to 3 p.m. as dog handlers for adoption events.
Washington Blade
Very friendly employees
Greg Hoggard
Nice place with people that are willing to help you find what you are looking for.
Scope Enterprise Labs
they're always friendly
Tee
Rodney (manager) is super helpful and knowledgeable about various pet needs.
Celia A.
Where did Wayne go?! He was the best groomer around.