Be prepared to wait, it is crowded and understaffed. Better service than any of the others in the area though
John Baker
Come in and get your upgrade or new activation plus discounts on accessories...
Khalil Ullah
Suck suck suck
RevFranke F
Busy but helpful
Jamaal Amyr
Authorized Verizon retailer and mobile accessories. No in-house tech support, but with insurance will give you a loaner or stock your phone (or the phone you want) within 24 hrs.
K T
This was the worst service ever. It took them 10 minutes to acknowledge us and then put us in a queue... When there are at least 6 workers standing around doing nothing.
Abigail K
Some helpful and some not so helpful staff.
John Richards
The parking lot is ridiculous.
None
Slow. Make sure you have lots of time on your hands when you come in.
Stephanie
Always a quick way to get apple products on day 1
Andy🔥 Feliciotti
Service is slow but check in is fast as shit smh
Ilivlyfe
These people don't know what they're talking about sometimes. Do your research beforehand and trust your instinct. Watch them handle your phone, try not to let them take it from your view.
Joshua Bittinger
Customer service is no longer available here. Instead ghetto princess with an attitude is who I had to pleasure of dealing with...
Rochelle
Every transaction with these people is an exercise in frustration & pain. Time to switch carriers...
Brian Jarvis
Look around and get imput on accessories etc, take copious notes then check online, as is tends to be cheaper on Amazon etc. Remember they are in sales so they are going to try and sell you on bundles
Ann Maria
I made an appointment online and was told to show up between (12-12.30), I arrived at 12.20 and was told that I was late and that my appointment had been canceled. I had to wait an hour!
Mary Ella Jourdak
Dude (Abel) tries to sell you everything under the sun!
Darren Thorpe
Ain't the same since Raymond left, and if Antonio isn't here, good luck!
Darren Thorpe
Might as well park at Ikea!
Daniel Aguilar
Stick it to the man, don't pay ridiculous monthly rental for your FiOS TV. Just rent their CableCard, and buy one HDHomeRun Prime and simultaneously stream 3 channels wirelessly throughout your house.
Ching
Never come here ever. DMV like wait time and hard to find location.
Natalie K.
Poor service, lazy staff.
Dmitry Pro
Sign in immediately and be prepared to wait.
Stephen M
Customer service as a whole for Verizon FiOS stinks!
Alice
I would have had more success/received greater satisfaction by asking the Jesus preacher screaming into a megaphone outside to help me fix my phone. This store = clueless. Abandon hope, Verizon-users.
Anna John
Literally the most useless Verizon store in DC. If you are having problems with your phone, I suggest going to a different location.
Elena F.
Ask for Saheed. He was able to get everything done quickly and was very helpful.
Jey G
Prince was awesome! Great store, fast, efficient.
Laura
Easiest way to buy accessories for your phone!! Recommend over any retail Verizon store
Sean Griffith
Ask for Janika. She's helpful AND kind. Great employee.