"Great Customer Service with a smile."
"Not able to follow directions in preparing coffee. When the customer tells you how much cream & sugar they want please do as they ask. Ask the customer is they want their receipt no matter the amount."
"Tip, follow up with customers when they Learn how to convey information that you received from UPS headquarters regarding the status by calling the customer back instead of them having to come in"
"We have experienced terrible Customer Service, we do understand that things can get lost that's what the insurance is for. Treat your customers how you would want to be call them back with information"
"Nice customer service and good tasting coffee. Will come again when I am in this area."