Sam Baldwin

"Wow. Basic hotel fail here. TVs from 1987. Instant coffee only in "superior" class room. A €9 to use the gym? Marriott or Hilton downtown next time for me!"

"Nice hotel, even if the service tends to be a bit rough around the edges."

"Crap wireless - and overpriced to boot. Come to think of it, the only thing it has going for it is the location!"

"Lousy check in process. Worst line I've ever seen at a HGI!"

"Pretty abysmal customer service. Not really on par with one of international brands."

"Don't stay here. Low end Sheraton."