Stephen Sutton

"Good service, friendly staff, good coffee, good food, cozy atmosphere & good opening hours."

"Good food & a decent wine list. But the service is terrible. Slow, very slow."

"Worst hotel I've ever stayed in. & ive been to Nigeria!! Too many rules, & they switch off the aircon at 09:30. Do not stay here!!"

"The wine should be stored at a cooler temperature. The red wines are kept out in a higher than room temperature. For a wine bar, this is not acceptable."

"I took the Veuve Clicquot experience. The price you pay should include coffee/tea or water on entrance. Ice in a cooler doesn't keep champagne cool, adding water does. I had to ask. More 'experience'."

"Reception is noisy, staff are quite rude. Breakfast is chaotic, as it can't handle the amount staying at the time. Small plates are only offered, so you constantly need to get food. Terrible planning."