"Great hotel with fabulous staff. Front desk, concierge and doormen (Erwing and Victor) are amazing. They can certainly be mentors for outstanding customer service!"
"Great customer service. Aldo at the front desk is the best! Doormen are great."
"Great location. Get room in the Plaza side... Rooms on the Tower side are very small"
"Great shower, towels, shampoo, conditioner, etc. Great bed. Guess you can tell what is important to me."
"At Congressman Serrano's office"