"Severely needs an upgrade."
"The staff are really nice aunties but they overcook the eggs."
"Came in to order takeaway. Shop wasn't close to full and we were told it would take 15-20 mins and it's now been about 40 mins and we're still waiting. More like Pizza Unexpress."
"Attended a wedding. Food was fine. Waiters need more training: forgot who ordered a drink when they took 1 order, cleared the table when people were still eating, reached across guests to serve food."
"A gorgeous B&B with quaint rooms / decor, open fireplaces in the shared and private spaces, plus all the free amenities you could need - think DVDs, games, books, music, Internet."