Check in was ok, but had to climb four flights of stairs to get to my rental. No elevator.
Adam Azahari
They've got some ZipCars on premises. Advantages: slightly lower rate and the option to extend reservation up to seven days any time before your reservation ends.
David Salter
Buen auto nos dieron uno mejor q el pedido
Luis Roth
DO NOT RENT FROM HERE. The worst customer service I have ever. This location will add additional cleaning charges with no basis without customer approval. Rent and return cars here at your own risk.
Michael M
Absolutely awful hellhole of a nightmare. Despite reservations, they often run out of cars, which they tell you with a regrettable attitude. Try Hertz on Lafayette instead.
William H
Need a rental
Davere Currie
It’s convenient and the rates are decent but the service is AWFUL. The staff are slow and rude.
Sara 🌈⚔🍾
Missed a family member's wedding because of this place. I don't recommend unless you can pad your travel time by two extra hours minimum.
D
Never ever rent a car here!!!!!!! Extremely lazy
Thomas Vervenne
The service is extremely slow and the workers are rude and lazy!
Mindy LaVergne
Get here at least 30 mins before you actually need the car. It's a very slow location
Keith Wood
Make sure your car has a full tank of gas before you leave...they're notorious for not filling their tanks.
Hassan Sayyed
Worst AVIS location I've ever encountered. No Avis Preferred and all employees seem miserable and are incredibly surly.
Noah Glass
Don't ask to see manager with a complaint, she doesn't think either.
Helen Lin
Super friendly service. Easy check in and got a complimentary upgrade to a mini coop! They also sang happy birthday for our bday girl.
Clara Pyo
Open 24 7!
Clau Dia
Cheapish car rental and they're very efficient!
Victor
Manager was helpful and accommodating after having to return a car here late when another location closed.
Jason S
Dreadful place. Staff could not care less about you. Avoid like the plague.
Mike ODea
Agents are always pissed off, slow and unfriendly. Also don't expect anything other than base model cars. If the cost difference isn't much I would recommend Alamo/National in Astor Place.
Dominic Forte
The smallest Avis place I've been... Almost hidden within the city buildings. It is very convenient that the Hampton Inn is next to it.
Fernando Figueroa
Cars are good, I’ve had a previous reservation and everything was set and delivered as booked. But the service is awful, from the rude counter to the extremely rude guys who deliver the car. Avoid!
Mauricio Miyabe
Brutally slow but par for the course in the city if you're not doing Zipcar or Enterprise.
Ben W
It is kind of unbelievable you find a rent a car location that has full stock of cars so-in-center of a city
Harumi U
*DON'T RENT FROM HERE *Cars are filthy & cust serv is SHADY. Typically I don't judge books by a cover, but in this case know the look of the location is exactly in-line with what you'll get filth
Leo Pagan
You've got a 6 in 10 chance of a half hour+ wait. Don't rent here if you need to reserve with a debit card.
Sue Sinclair
Try the waiting in line.
TMan
The manger is RACIST I'm a white woman I SEEN her tell a black woman that see couldn't give her a car because she booked a mid size car...I booked a mid size car and she gave me that same car .shooked
JUSTICE SHARP
Theses guys suck. 30 minutes to get a car!!!!
scott m
Waiting in this Avis line is a great time to catch up with an old friend or family. You'll be here a while! Call your mom!