If you're reading this. You're probably a victim of budget's awful service. I'm sorry. Choose another rental car company.
scott harrison
I'm surprised by the negative tips; the staff was nice to me, good clean car, fair price, and shuttle to airport was easy. Guess it just depends on the day/time. I'll use them again.
Erica&Julia&Kelly Glass
Trashy a** customer service! Need to start treating people with more respect!
Adriana Martinez
This is my nightmare. I'd rather Shart my khakis before a red eye than rent here again
David
Major slow check in. What a log jam of BS
David Hobbs
Spent an hour trying to get out of this place. They gave me the wrong contract, then sent me to a car that wasn't there.
John Bidwell
Good experience. Employees were helpful, bus drivers were friendly.
David Saunders
We had a great customer service experience. Super friendly shuttle staff wrestled with my luggage with a smile.
Joan Tankersley
I believe the tips left on here but I didn't have any issues. While booking they had the lowest rate and the car worked well. Very little upselling thankfully.
Natasha Roseberry
Love this location way better service than the hertz at this airport ! Speedy and friendly service.
Lisa Pennau
Long lines. Jaime was exceptional. After waiting forever for my car, he found me a suped-up Outback & I paid for a sub-economy car. A bit of a hassle to get a car, but for the price, no complaints.
teresa h.
Slowest. Service. Ever.
Nicolle Connar
I have always had positive experiences with Budget Car Rental. Join fast break for expedited service
RJ
Shout out to the staff for not penalizing us for being a tad late due to issues opening gas compartment to refill tank before returning rental.
Linda T.
Stop waiting in line and join fastbreak! It's free
Joy Absalon
One bus, rude employees, no wonder they're cheap. I miss National.
Jeff Wunrow
Awful. Go with something better
Mircea L
Slowest shuttle service, ever! Ugh!
Melissa Rathman Lutz
In Denver be prepared to wait awhile renting a vehicle during the day. Very long lines on a Monday but dropping off is easy and the employees were nice.
sheryl Williams
Here's a tip...DON'T RENT FROM BUDGET AT THE DENVER AIRPORT. The pictures of the lines out the door and around the side of the building are accurate and not coincidental on one day.
Peggy Prekopa
Had a really good experience. The lady at the fastbreak counter gave us a free upgrade and everything was quick and easy. Would use again!
Andrew Galdi
Beware! Budget at Denver airport tacked on unneeded fuel service at return. Even worse, at turn-in, the Budget employee did not tell me he was adding this to my bill and just handed me the receipt.
D Sau
Expect to wait an hour or more to get your car. This was the line and it loops 4 more times inside.
Brian
These people are criminals. They fraudulently placed extra insurance charges on my credit card even though I repeatedly declined them. I will never rent from Budget again.
J S
Make sure you register online, you'll be out of the door in your car in 5 minutes. Cheap and easy
Filip Wolski
If you have lots of time to kill, you've come to the right place. The only thing slower than renting a car here was the formation of the universe.
Steve Gorman
DON'T use the toll road! Budget agents do not VERBALLY explain that it is unmanned and you will pay them big! Deceptive!
Ellen Abel
Sign up for fast break is free and fast
Travis Culpepper
NICE people, but they upsell way too much and really??? 34% airport tax??? Unorganized as well, waited multiple times outside in the freezing snow for our car. Had to go inside to ask.
Becky Moline
Way understaffed for a Sunday. 3 people working the counter.