If you go to this hotel don't lift up anything off the snack tray or in the fridge, there's a sensor that charges you when you lift anything up. I heard someone got charged $400 for storing extra food
Anthony Winney
Not having free WiFi is disappointing. Paying for it every 24 hours is irritating.
Amanda
What hotel these days doesn't provide FREE internet? Such a sham in the 21st century!
Renee R.
Their signature chocolate chip cookies is outta the world. Can't believe it's from the hotel.
Angel S
No free in-room wifi. :-(
decli
Elevators are extremely slow.
Douglas Do Vale
Great hotel, but not offering complimentary internet in the rooms is anachronic & frustrating. It's the 21st century! Free Internet is a minimum standard, charging for it is like charging for water!
Maureen H
Kokua. If you have to apologize for the Internet charge, you shouldn't be charging it. That's just dumb.
Steve Ferguson
Cool rooms, as everyone else said, don't remove anything from the food tray, as you will be charged! Also watch this in the fridge. Great location, though!
Ivy
Careful not to pick up any of the snacks in your room. It auto-charges to your room.
Janet
The shower here is to die for! Also, the maid with leave your toothbrush in a glass.
Mayor McCheese
It's ridiculous not having free wifi in the room. Breakfast is not included and the parking charge for $50 a night is too expensive compared to others hotels in the area. Cookies are awesome !!
Omar Lopez
Great room and great location. Don't touch anything on the snack bar or fridge or you are immediately charged whether you want it or not. Ves and Vladimir were great at the doors and front.
Amanda A.
Be sure to check out Gibsons Bar & Steakhouse while you stay at the Hilton. The BEST steaks and martinis in town!
Erick Starke
Self parking sucks - you have to validate your parking ticket with the front desk every time you want to leave. What a pain!
Matt S.
Don't forget to stop by the front counter and get your warm cookie.
jeremiah walters
Bar staff, Kathleen and Abrihim are AWESOME!!!!
Uilani Bacoro
Save time and take a bath while ur room mate takes a shower. Lol
Shannan Kuesis
To get downtown, take the shuttle to Ohare and take the train in. Total cost $5 round trip.
Eric Young
This hotel is great! I got a nice fruit basket for checking in! Great idea!
Brittney Crook
Always ask for a fresh cookies after checking in
Chris Choate
The cookies rock!
Matt Brooks
Worst Doubletree I've stayed at. I'm a Hilton Diamond with 70+ days at different Doubletree properties. This is more like a Hampton than a Doubletree.
David
Like a totally new DoubleTree property post-renovations!! 3rd floor suites are great + HiltonHonors free breakfast isn't too bad, especially for only 10,000 HH points/night! -@travelblawg
@palmerlaw
Always ask for a warm chocolate chop cookie at the front desk
Cynthia Bock
One of the nicest most accommodating hotels ever! Beds are great...in room coffee is great....cookies are great! Overall a great stay.
Lainey Espick
Samir has the best customer service, is friendly & extremely helpful. If you have any questions about your stay or the area he is the "go to" person.
Mimi Smith
Another great reason to stay here: AT&T Wi-Fi is one of the many amenities here for guests. It’s fast and easy to connect.
AT&T
Get the cookies at the front desk. They are delicious!