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Mark Ravin always comes through when I need him to. MINI dealerships have been some of the nicest dealerships of any make I've ever dealt with, but this dealership in particular is has been great!- Matt Appleton is a great service rep! He's been so helpful to us. We really appreciate his willingness to go the extra mile.
Val Raptor9월 15, 2016MINI service guys (and girl) are awesome. I've been trusting them with my MINI for ten years.
Maggi B12월 27, 2015Sara was very nice, super helpful and informative. We received good money for our trade in and really enjoyed working with Sara
If you're going to get a car here make sure you get the sales person Hadi Eslami. He is the best of the best and really knows how to take care of his clients- Mark Ravin is a great service rep and a true MINI enthusiast. I trust him with my beloved MINI and have for years!
Mike Check11월 6, 2013Exceptional customer service. Professional and highly knowledgable staff dominates for both MINI service and sales.
Great customer service... But the person to know is Hadi. He is very knowledgable and cares a kid his customers
Service advisers are the best I've seen of all dealerships I've been in, bar none.
They will not haggle much on price, but you make it up in service. I have tons of stuff covered for free that most places would have charged me handsomely.
Christine Cardoso11월 6, 2013Matt Appleton (service) has been THE best customer service out of any mini dealer from NJ to MA.
Leah Eckelberger11월 23, 2012I have to second the Mark Ravin tip! If you own a mini only see Mark. He's been nothing but stellar and I'm a little sad about moving to Seattle partially bc I won't have Mark as my mini guy anymore
Daniel Clague7월 10, 2013Mark Ravin is BACK! I agreed he made service a breeze and was most of the reason to get service here!
Alok Kapoor7월 3, 2013Poor service. Last time I picked my car up they didn't do the work, or even tell me (replace the tire)... A week later there is now a tire (after I called and then stopped in). Avoid if possible.
If you're waiting for your car, take a quick walk to Clear Flour Bakery
If your car is out of warranty, expect an extremely low ball trade-in offer.
Gruesome place. Having monopoly this firm has abandoned all sense of responsibility to its clients.
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Buy or lease a BMW today! Choose from a wide inventory of new & pre-owned vehicles and schedule a test-drive at Herb Chambers BMW of Boston
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