I had no delay returning my car, maybe cuz it was 2 pm?
Eleanor Salerno
It's nice to have a car waiting for you, instead of you having to waiting to get a car.
Juan Rios
Enjoy long lines and glaring inefficiency? Rent your car here!
Jenny Willden
Awful customer service, save time and go somewhere else!
Ryan Hayes
Ask about courtesy airport drop off. They'll take you direct to your gate in your rental car!
Sean Schneyer
Don't expect things to go your way or for you to get out in a hurry. Lots of employees more concerned about heating the coffee than helping the long line of customers.
Nathan Nicholas
Much quicker drop off if you are hertz gold member
Peter Ford
EVERYONE working was incredibly rude. You would be better off going to Avis or Budget.
Erica Deeney
Understaffed. And those that are here? Clearly haven't had their coffee. Been waiting two hours with the worst customer service I've ever seen and still no car.
Emi Rabe
The first car had an electrical problem which cost me $15 for a new AC/USB adapter and an hour of drive time. The 2nd car was an empty stall but the 3rd car worked. No apologies from the first rep.
Robert Adams
Smooth process and great air conditioning in the bus
Justin Kramer
Hertz sucks! 16 people in line and only 1 employee working! Rent a car elsewhere.
Ryan
Friday night at 7PM and they have only one person working inside. No one checking in outside. "They all get off at 6:30". Not the best practice.
Tom Longmire
Super slow..!!
Joshua P.
Dont bother using the gold service. Your name will never be on the board anyways.
Ramon Gomez
Arrived with a reservation along with 20+ others on a Tuesday night. No cars available for anyone, even those with status. Absurd.
Noble Stafford
Don't touch the kiosks. The Hertz employees will yell at you. Loudly.
Lisa
This Hertz has the mobile alerts system. I got an email with the make, stall location and model of the car by email. By following a link I was also able to select from an inventory of available cars.
Edward Lee
Service is slow when returning cars. Arrive early and be ready to wait.
Jonathan Lucas
Easy gas up on the corner.
Kathy Ress
Be sure to save your receipt after you refuel your vehicle. I've been mistakenly charged for gas multiple times after filling up.
Kris
Note that the courtesy shuttle buses can only pick-up passengers on Island 4 on both sides of the terminal. Passenger drop-off/unloading is done at the baggage claim curb.
Rob Fingar
Fast in and out. Enjoyed picking our own car. We chose one, then changed our mind. It was nice to be able to just go to a different car.
Kyra Kilian
It's almost 10 min drive.
Nora Chang
Paying extra for ski racks and winter tires sounds reasonable (and probably is) but disappointing the racks can't be locked
Andy Ellis
Myeh. Duct tape all over my vehicle including holding the gas tank closed.
DoubleDeuce
Easy in, easy out and shuttle to and from the airport.
Kristopher Weiss
Convenient place to rent a car in downtown Denver.