We have a reservation pre paid and now we are waiting 1+ hours, 50 minutes to get to the counter and I don't know how much else because they don't have an available car! Hertz, never again!
Patricia Hirahata-Hotz
Great Job as always! I read the bad comment and want to let you know that has never been my experience with Hertz. Great service-start to finish! I am a gold member and will continue to use Hertz
Wanda Watts McLeod
Military mbrs beware. If you are PCSing in & still have an APO credit card billing address, hertz will not be able to process your payment. Whether it is incompetence or software issues, IDK.
Jeremy J
What the fuck is wrong with you asshats!?! I've been a gold member for over eight years and have never seen such a clusterfuck. And to top it off the workers are moving like pond water.
Andrew M
They wanted $15 per day for the GPS. Even a basic map enabled us to get around the basically grid patten of the Tampa Bay.
william veronda
I'm reminded why I use Gold service! The regular line is out the door.....
Laurie S.
Longest line ever, we prepaid for the car and waited 45+ min just to get tithe counter. Not what I want to do on the first day of my vacation. To bypass the line you have to get their Gold membership
Marilyn Tebeau
Most rude Hertz I have ever dealt with. Go to another company.
Margaret Ryman
Incredibly pushy about the add-ons, makes you wonder if they are working on commission rather than customer convenience.
Josie M
Don't go here. Horrible service for us and only 2 cars on a Saturday. Go to the other side of 301 to Enterprise
Mark Adams
The manager Julian, was a jerk. Going on about your life & interest won't distract me from the fact I had to wait 1hr 4 my reserved car & ur lies about not being able to return at another location.
Jessenia Cevallos
These people take forever to rent you a car! On the upside they are very friendly.
Patricia Calderon
Don't waste your time calling ahead for drop off service. Chances r another location is answering the phone and they will give you the wrong info. Told they opened at 7:30 but they don't til 8am