Hertz

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• To all the negative reviews - get the gold service - no waiting, no desk, no problem!

  Robert Lee

• Hertz Gold #1 Club means never having to deal with the employees. It's more than worth it.

  Jason Rashaad

• All the rental cars are kinda far from the airport so be sure to calculate in some time for the shuttle to take you back to the airport if you are trying to catch a flight

  Tatiana Ganzha

• Being a hertz gold member means nothing when they have no cars available for 50 other gold members in front of you

  Kevin Kalb

• Here is a tip - avoid Hertz if you can. If you are readig this you are probably in a long line because of poor counter service. One person for 6 customers and self-serve stations are out of order.

  Mike Brice

• Pésimo servicio

  Erick Diaz

• If you’re refilling gas ⛽️ before a 🚘 return, there’s a BP at Middlebelt Road & Wick, but it’s usually +20% more expensive than the Marathon station less than a mile north on Middlebelt & Ecorse.

  Tim Perzyk

• Service was quick and I was on my way! Highly recommend becoming a gold member!

  Michael Jones

• I'm pretty sure every Hertz location is awful and most Hertz employees terrible at their jobs. People rent here because their company has a contract here and not because they like it.

  Chad

• Careful, they'll stick u with satellite radio @ $13.99/day and not tell u of the additional charge. Avoid the telephone call in assistance - speak to a person at the desk

  Rich Mazzarell

• Be careful they don't rip you off on the refueling option.

  Moe Dexler

• Shitty cars, rent at budget. Much better

  Himmad Khan

• Terrible customer service. No one was helpful. Just an all around awful experience onsite and with 1-800 customer service number.

  Megan Oakley

• By far one of the most difficult locations I deal with on a national level.

  Andrew Henry-Kennon

• Easy chEck in and check out.

  Jesse Allport

• Will never return - car I had needed a front-end adjustment and alignment! Left me without a car and no options. VERY disappointed.

  Kristin M

• The Gold Service folks are exceptional!

  Kim Fisher

• Ridiculously long wait times to exit

  Susan Sanchez

• Take note! There are two different bus routes for the two terminals (McNamara and North) — check your airline to make sure you're on the right shuttle

  Eric Andersen

• Here's a tip.. You got here on a bus full of people, be the first one off the bus and you can be first in line. Unless you're a gold member be prepared for a line (at least thats what I hear)

  Jason Wagner

• Most courteous staff I've seen at any Hertz operation out there. Loved the professional, positive attitude.

  Rick Barnes

• They don't honor the "special" that appears when you check in here... bummer.

  Jeffery K

• Fill up your tank before you return your ride... $9.69/gallon if you don't.

  Crist Jarrett

• Pay more at enterprise. Unless you want to wait forever for your car.

  Ivan Anibal

• Considering it was a busy holiday weekend the staff I came across was all very friendly and they were efficient coming and going. I'd rent Hertz again!!

  Heather Hoeft

• Being a Hertz Five Star member means nothing, Gold counter is always closed, only 2 rental agents this past friday for about 30 people, and agents took all

  Salvador Santana

• It's quicker to use a video kiosk than a person. Stellar. Way to go hertz. #fail

  Matt Dimmer

• Wait for a manager to assign me a car? There's a whole lot full. That's the stupidest thing I've ever heard. Great job hertz, you have video chat reservations but I can't just get into my car.

  Matt Dimmer

• Just hope they have cars available instead of letting you sit in fear of being late to work.

  Mike Watson.

• Don't book through Orbitz or a similar app. This place sucks. The manager is a mouthy jerk and they'll book reservations for after they close. Always call before coming in.

  Zach Kuncaitis