Cucarachas en pasillos y baño, los meseros son groseros, me despertaron a las 8am en domingo según para dar mantenimiento a la habitación, experiencia terrible
The hotel is terribly old and malfunctioning. Today the elevators were stopped, the air conditioning sounds like old mustang 67, a good advice: better to take another hotel
Definitely not a 4 stars hotel. It' s old, smell bad, pillows are disgusting and hallway are really dirty. The only 4 star thing here is the personal, good service.
Explore from The Westin Resort & Spa, Cancun. Just six miles from CUN Airport, our beach resort is a short ride to the aquarium, museums, area shops and nightlife, Xcaret and Xel-Ha waterparks, Tulum, Isla Mujeres, boat trips and water activities.