Los Angeles(으)로 여행을 떠날 예정이신가요?
Foursquare가 회원님을 위한 최고의 장소를 찾아 드립니다.
"Severely understaffed and the kiosk line (노선) moves slower."(Tips 36개)
"But not attached to the airport (공항); you have to take a shuttle"(Tips 6개)
196 팁 및 리뷰필터:
- 책
- 노선
- 공항
- 친절함
- 라디오
- (1 more)
정렬:
- 인기있는
- 최근
Lindsey Mastis3월 14, 2012Avoid their new self-service express option unless NO ONE is in line. Their new process makes TSA look like an express lane.
Maja Milicevic3월 7, 2013Budget for at least an hour - kiosk's dont work, long line to rent and then guess what - no cars. So your wait can potentially be infinite.
Siwon Kim8월 21, 2013Worst. Hellish. Employees cannot locate a reserved car, don't know the wait time, give you a different car for more money and have a "not my business" attitude. Ruined my first impression of LA
George6월 5, 2013The guy guiding the traffic - Alberto, must have had a bad lunch- funky funky attitude - sucks
Ann-Michelle of AMITIE CONSULTING12월 21, 2013After a long travel day, this was the worst experience. If you have a reservation and are not gold. You Will wait...forever....Rude staff!
Joe D7월 17, 2014Wow - avoid if at all possible. Usual go to of Enterprise was sold out so had to come here. Will not be back. Lines absurdly long and self check-in kiosks are a joke.
Eric Opp6월 7, 2012Don't want to wait when returning your car? Just tell them to email you the receipt and walk away.
Brian Williamson1월 24, 2016Don't use the phone kiosks - terrible experience. Even a long line at the counter will be faster.
Jenn9월 19, 2012Well, you should only rent from this location if you'd like to wait for your car for 45 mins with an attitude from staff.
Ginger Bryant5월 14, 2013Anywhere but hertz! The line is atrocious! 26 stations 7 agents staff milling around at least 20 people ahead of us. Awful.
Erica ✨✨💫4월 21, 2014Worst place ever to get a rental car. Took 2 hrs to stand In line to get a car from a kiosk. Pissed everyone off I'll never use again. Awful service. Stay far far away!!
Cindy Ludviksen8월 23, 2011Last thing I need after a delayed flight in at close to 1am is to wait in a line for 45 mins!
Jen V6월 21, 201150+ people in line and 3 people working at midnight. Oh, youve been on a 6 hr flight? Whatever. Welcome to LA.
You could grow old and doe waiting for them to check you in on your return.
Alec7월 12, 2013WORST customer service I've ever had anywhere! coming from an employee who states this is the busiest location..but lets only schedule 3 employees!
Larry Chu5월 11, 2014Terrible wait, very disorganized and understaffed. I wonder how they might be encouraged to take action to improve customer service at this location.
Tim Olesnavage12월 29, 2012Long wait times, incompetent service. Told me over phone they had cars, got there and they said reservations only, sorry. Called, reserved, and waited in line again. Totally useless.
Eric O11월 1, 2019If dropping off, leave lots of extra time for the shuttle to the terminal. I've never seen a more crowded drop-off scene than LAX.
Andrew Rowe8월 2, 2011Of your name is not on the gold board be prepared to wait and experience one of the most unorganized and worst customer service there is
The worst Hertz I've ever been. They're very slow (and I'm a Gold member) trying to upsell things you don't want
Torfi Ólafsson3월 6, 2014Terrible understaffed service. Left after waiting for 70 minutes just to talk to a rep on one of their electronic kiosks. Avoid at all costs!
Xtina Fina6월 13, 2013Horrible customer service!!! Be prepared to wait an hour in line with no compensation or regard for your time. Not to mention a $200 hold. Go Enterprise.
Elizabeth Weinberg2월 23, 2011This line is absurd. Could have not only saved dough on a smaller place but I'd have been out of here an hour agk
565 사진 개
Hertz. We're here to get you there. Experience our best fleet ever and award-winning speed, service and innovation from 10,000+ worldwide locations.
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